At Edge line Analytics we're in the business of creating results that make a difference.
Customer Experience Analytics
Enhancing customer experience at NYC area airports
In partnership with a major strategy firm, develop data insights and report on enhancing customer experience for airport passengers
Analyze 7+ data sources and over 500,000 different data points to see correlations between the data points
Utilize data analytics warehouse to house disparate data sets
Develop Microsoft PowerBI dashboards to streamline the data integration process.
Develop effective plans on how flight times (delays/cancellations) impact the experience of the aviation passengers
Provided tangible action items to c-suite on targeted improvements
Delivers rapid data insights for real-time decision making
Improve customer experience at airports
Impactful executive reporting capabilities for short and long term planning